Skip navigation
Up to Blog Posts in Blogs

Blogs

4 Posts tagged with the whitepaper tag
centercio-admin
0

“Governance is like a diet: everybody thinks it’s a good idea, but hardly anybody does it well and nobody is successful.  Effective IT governance starts with understanding the strategic direction of the larger organization and then having a clear IT strategy—that people buy into—that aligns with that.” —University CIO

 

The topic of IT governance has always been one of great importance to the successful operation of the corporate technology function.  But in today’s environment it is even more critical for driving strategic opportunity for the business.  Well-designed and executed enterprise IT governance makes roles, responsibilities, and paths to execution transparent and creates the platform for generating business value.  Forward-thinking CIOs are exploring ways to take IT governance to the next level—to enable their businesses to pull ahead in this hyper-competitive, global business environment and position IT in a leadership role delivering technology-enabled innovation.  They are also experimenting with relaxing governance standards to foster innovation in high-growth areas of the business, by allowing the business to take responsibility for the added risk.

 

Center CIO members across industries and geographies shared their insights on the obstacles and opportunities that exist for CIOs in establishing or evolving their IT governance models and mechanisms in order to cement IT’s role as a strategic business partner.  The following themes emerged from the qualitative research:

 

  • Integration between enterprise IT governance and the larger organization’s governance structures is critically important
  • Strategic alignment and cost control are the two biggest benefits of mature IT governance
  • CIOs are working hard to figure out how to create new aspects of IT governance to support today’s business needs: innovation, speed, and agility
  • Change management is the single biggest challenge when introducing new aspects of IT governance
  • IT governance processes must be transparent and inclusive

 

Read this white paper to gain peer advice and insight on approaches that CIOs are implementing to take a leadership role in IT governance and deliver benefits to the business.

 

If you do not see the file below, click here.

910 Views 0 Comments Permalink Tags: governance, center_for_cio_leadership, it_risk, center, whitepaper, white_paper, cio_insights_research
centercio-admin
0

“The involvement of the entire organization is very important.  You have to have a policy of security and risk management so that the people are involved in the process and are being more proactive than reactive.” —CIO, government finance ministry

 

Risk management is a topic of concern and priority for CIOs in all industries.  High profile attacks on customer databases and company websites have heightened the focus on information security and data protection as a core component of IT risk management.  The explosion of social media has presented CIOs with a score of concerns, from reputational risks to the brand to the dangers of unfettered employee access.  The evolving regulatory environment has created significant new demands upon enterprises and their CIOs and continues to require increased transparency and proof that these risks are being well managed.  And the call for more mobile access to corporate tools is challenging the traditional IT tactic of securing the perimeter and forcing CIOs to focus instead on end point security.

 

The Center for CIO Leadership interviewed CIO members across industries and geographies to gain their perspectives on how IT risk is changing for CIOs and what approaches CIOs are implementing to take a leadership role in risk management.  The following themes emerged from the qualitative research:

 

  • IT risk management and security processes should be integrated into overall enterprise risk management governance
  • A balanced approach to risk management is key
  • IT leaders must market IT’s risk management and security strategies in business terms
  • IT risk management and cyber security are not annual exercises
  • Continuous education is paramount
  • Risk management must be ingrained in every facet of IT strategy and management

 

Read this white paper to gain peer advice and insight on approaches that CIOs are implementing to take a leadership role in risk management and how CIOs are partnering with the entire organization on this imperative area.

 

Read the white paper attached below.  If you do not see the file below, click here.

1030 Views 0 Comments Permalink Tags: risk_management, center_for_cio_leadership, it_risk, center, whitepaper, white_paper, security, risk, cyber_security, cio_insights_research
centercio-admin
0

“As CIO, I am able to leverage tools to mine data and sit in an advisory role for the business.  That’s transformational, and that’s what business is looking for in these times.  I can partner with the business to create unique opportunity to differentiate the organization with customers.” — CIO, financial services company

 

Customer centricity is increasingly critical to strategies for corporate growth, elevating the analysis of customer data to a top priority for most enterprises.  CIOs and their IT organizations – with their end-to-end view of the enterprise – are uniquely qualified to locate dispersed and disparate customer data, create effective analytics tools to interpret that data, and deliver meaningful customer information throughout the enterprise.  However the CIO is not the owner of the data, but a custodian of the data and this stewardship requires CIOs to build strategic relationships with those in customer facing functions to develop effective customer analytics strategies, tools and processes.

 

The Center for CIO Leadership interviewed CIO members across industries and geographies to explore the opportunities and obstacles that exist for CIOs around customer analytics.  These IT leaders shared the following insights and lessons required to advance and lead in the enterprise:

 

  • Analytics are critical to creating a clear view of the end customer that companies lack, yet desperately desire.
  • IT can—and will—lead the way on customer analytics.
  • Collaboration is critical.
  • Traditional customer management tools are table stakes.
  • Social media is emerging as a potentially important source of unstructured customer data.

 

Read this white paper to gain peer advice and insight on partnering with C-suite peers to transform customer data into business intelligence and corporate growth.

 

If this topic interests you, you may also be interested in attending the CIO Virtual Roundtable on June 22, Getting Value from Social Media and Unstructured Data: The New Unified View.

 

Read the white paper attached below.  If you do not see the file below, click here.

1680 Views 0 Comments Permalink Tags: center_for_cio_leadership, center, whitepaper, business_analytics, white_paper, customer_centricity, analytics
centercio-admin
0

“There are few organizations in a large company such as ours that have the opportunity to see everything,”—CIO, Center for CIO Leadership

 

Through a series of interviews with CIOs and research conducted by the Center with CEOs, CFOs and other business executives, the Center has further identified competencies for CIOs to thrive as business-savvy leaders in the new environment, and has uncovered best practices for seizing these opportunities.   The Center’s latest white paper examines three key themes that emerged:

 

  • Building a better case for business value
  • Driving customer centricity
  • Leveraging business analytics to foster innovation

 

In support of these three themes, CIOs have identified and describe five key actions to improve how IT is perceived by the business and position themselves as true C-suite peers.

 

  1. Get involved in the business
  2. Develop financial acumen
  3. Demonstrate value
  4. Become a trusted advisor
  5. Shift the mindset 

 

In the new normal, companies must do the exceptional to attract and retain customers – while maintaining a laser focus on operational excellence and cost management.  CIOs who speak in the language of business and give priority to projects that contribute measurable value will find themselves not only with a seat at the table, but will quite possibly be leading the discussion.

 

Read the white paper, Partnering for Business Growth: Lessons from Leading CIOs, to gain advice and insight from peers on how to take action in your own organization.

1164 Views 0 Comments Permalink Tags: white_paper, whitepaper, center_for_cio_leadership, center, customer_centricity, unlocking_the_case_for_business_value, analytics, business_value, leading_cios, new_cios, business_growth, innovation_partners, partnering, business_case, takeaways, advisor, silo, customer_experience, business_analytics, information


Popular Blog Posts